1. beantownwindsorite's Avatar
    I'm trying to figure out a work around until BlackBerry fixes an os bug.

    Practically ever time I connect my z10 to my TV via hdmi, or stereo system via stereo in, I get no sound. This is followed by my music and/or video folder being empty.

    Can anyone help?

    Posted via BlackBerry Z10
    07-13-13 11:10 AM
  2. beantownwindsorite's Avatar
    I also tried to take a screen shot of music and video active frames by pressing volume up and down simultaneously, but that is also not working. The os showed no signs of this before t mobile OS update.

    Is there a way to reinstall update without losing everything?

    Posted via BlackBerry Z10
    07-13-13 11:21 AM

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