1. SeaBeeJay's Avatar
    Can some one please help me, I have no other forums that I belong to to turn to!
    My laptop had gone crazy. Crazy characters on log in. And when I log in it is just a black screen. I can open task manager and that's all.

    I'll include some pictures to show what I mean...
    Please help me!
    Computer Help!-img_20130494.jpg
    Computer Help!-img_20130492.jpg

    Computer Help!-img_20130493.jpg
    Computer Help!-img_20130495.jpg

    Posted from my Zormstrooper
    05-07-13 05:40 PM
  2. SteveBB10's Avatar
    Ummmm I'm no computer scientists but that looks bad try re moving the battery if that doesn't work you may have to reinstall windows do you have the os cd

    Sent via my Z10 support your local paramedics run with scissors.
    05-07-13 08:58 PM
  3. bizzyqu's Avatar
    Try doing a windows refresh, since you can't read I'll walk you through it
    Go to the windows 8 start screen
    Top Right Click Your User Icon
    Select Top Option
    On the right hand side select the one that is 6 from the top
    Scroll down on the right
    Hit the option third from the bottom

    This will refresh you PC, will uninstall all your programs, but will keep your individual files, good luck
    05-07-13 10:05 PM
  4. SeaBeeJay's Avatar
    Thanks for trying to help.

    When I log in to what should be the syart-up page, nothing appears at all. The only thing that does anything is ctrl-atl-delete, which still shows the strange characters.

    Posted from my Zormstrooper
    05-07-13 11:52 PM
  5. bizzyqu's Avatar
    Thanks for trying to help.

    When I log in to what should be the syart-up page, nothing appears at all. The only thing that does anything is ctrl-atl-delete, which still shows the strange characters.

    Posted from my Zormstrooper
    perform a ctrl alt delete command then type in your password if you have one

    once logged in, hit the windows key on your keyboard
    05-08-13 12:00 AM
  6. KaterinaM's Avatar
    Have you installed any programs recently? It might be a virus.
    05-08-13 04:08 AM
  7. SeaBeeJay's Avatar
    Weird, alright thanks all. See what I can do


    Posted from my Zormstrooper
    05-09-13 06:50 AM
  8. blueyestm's Avatar
    I'd go into safe mode to try to clear it out first before reinstalling the OS
    05-09-13 11:33 AM
  9. phoneguru9's Avatar
    Weird, alright thanks all. See what I can do


    Posted from my Zormstrooper
    Maybe you try scanning your Computer with live antivirus CDs like that offered by kaspersky to prove its a virus.....it will not affect your OS but youll know for sure if its a virus or not without re installing OS
    05-09-13 12:28 PM

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