- The problem with the "unable to sign in" or "your session has expired" errors was indeed AVG (for those who have AVG. For those who don't the solution might be similar so please keep reading).
I did a little testing and found out that Surf Shield under the Link Scanners icon was causing the problem. Surf Shield is what scans pages behind the link before your click on them. In fact, surf shield has been known to interfere with service sometimes.
Solution: You can leave AVG activated. Just disable Surf Shield. It is working like a charm now.
Following this, it asked for the PIN immediately when I tried to print. Caution: you have to restart your playbook, else the printbar can't locate your playbook
Hope this works!! Take care.02-22-12 03:23 PMLike 0 -
I went here KB28665-What are the various error messages when Print To Go cannot communicate with a BlackBerry PlayBook and based on the error definitions there I tried re-setting the configuration for Print To Go completely and it works perfect now!peter9477 likes this.02-22-12 04:24 PMLike 1 - BUt my error doesn't show in this article wat am i supposed to do :'(
I dont even get an error code it just says please ensure that youre connected with the internet bla bla bla and yes a am connected to the internet. To the same network bout the pc and playbookLast edited by kevinchi; 02-22-12 at 06:12 PM.
02-22-12 06:09 PMLike 0 -
- I was getting the same problem (the login screen hangs and displays "session expired"). I followed everyone's advice and turned off all of AVG, not just "surf shield". It works. Just letting everyone know mine worked also.
and YES it will continue to work after the initial login is completed. So just turn AVG back on. No worries.Morbium and rickgainsmith like this.02-22-12 07:09 PMLike 2 - Alright! Got Print to Go to work by turning off AVG first, and then sending my first document. I turned it back on, and did not check the "Remember This Computer" box, and it wouldn't go through, gave me the time out box again.
I redid the whole process making sure I clicked the "Remember This Computer" Box and it worked like a hot damn...very fast and quick, and looks great. Thanks for all the help and trial and error guys!
kevinici You don't kill microsoft security essentials in task manager, just temporarily disable whatever anti virus program you're using, and you should be good to go. I haven't tried it with just Windows Defender off, but just disable it. Even if you kill microsoft security essentials in task manager, there are still protection programs running in the background.02-22-12 09:37 PMLike 0 - kevinici You don't kill microsoft security essentials in task manager, just temporarily disable whatever anti virus program you're using, and you should be good to go. I haven't tried it with just Windows Defender off, but just disable it. Even if you kill microsoft security essentials in task manager, there are still protection programs running in the background.
You see the thing is i use microsoft essentials security as my anti virus scanner. I only have the option to disable "real time protection", and i dit that but it didn't work thats why i killed it in task manager.
But the other running protection programs in the background, what are they so i mean what are their names ?
Thx for ur help.
Ps. When i get home i will try again and report.Windnut likes this.02-23-12 06:20 AMLike 1 - When I install the Print to go driver on my PC I get an error, but the printer does show up, and when I try to print to it I get a windows error report .02-23-12 07:45 AMLike 0
- Man this is not cool mine still doesn't work. I reinstalled the program but still not working. I disabled real time protection in microsoft security essentials and disabled firewall but it didn't work. I have no idea what to do. Maybe I need to configure something or I don't know
Anyone who could help me with this problem please help
Attachment 103574
This is the error I get, and yes I did thatx_x02-23-12 12:56 PMLike 0 - Man this is not cool mine still doesn't work. I reinstalled the program but still not working. I disabled real time protection in microsoft security essentials and disabled firewall but it didn't work. I have no idea what to do. Maybe I need to configure something or I don't know
Anyone who could help me with this problem please help
Attachment 103574
This is the error I get, and yes I did thatx_x02-23-12 01:19 PMLike 0 - Disable and re-enable both PB WIFI and PC connection. Then reset the password for Printtogo by going into settings and hitting the "i".
Print, then enter new password. Worked for me...02-23-12 01:58 PMLike 0 -
- Hallelujah, the AVG disabling solution worked for me!!!!!! Thanks very much to those who posted about this!02-23-12 02:53 PMLike 0
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- This guy help my issue in another thread & thought I would pass it on.
http://forums.crackberry.com/blackbe...-enemy-702664/
02-23-12 11:12 PMLike 0 - If you are seeing this..... I am running Win 7 64bit Home Premium and Print to Go failed on each print attempt. I had downloaded Print to Go as per the instructions supplied and the download looked like everything worked correctly. In my case however, each time I went to print, it would fail on the Blackberry ID validation step. I read the posts and tried first by turning off my AVG Antivirus checking. It now works perfectly. I have since turned the AVG antivirus checking back on and it still works perfectly. You might want to try this yourself.02-24-12 12:04 AMLike 0
- If you are seeing this..... I am running Win 7 64bit Home Premium and Print to Go failed on each print attempt. I had downloaded Print to Go as per the instructions supplied and the download looked like everything worked correctly. In my case however, each time I went to print, it would fail on the Blackberry ID validation step. I read the posts and tried first by turning off my AVG Antivirus checking. It now works perfectly. I have since turned the AVG antivirus checking back on and it still works perfectly. You might want to try this yourself.
i will try on a other pc that has AVG later02-24-12 04:33 AMLike 0 - I got the same issue on XP Pro. When I installed the program I get a "Could not complete operation" dialog box but the driver gets installed. Try to enter the Pairing Password and bingo the windows error box pops up. Grrrr...tried disabling McAfee, reinstall checked sharing and nada..same issues.
02-24-12 09:39 AMLike 0 - 02-24-12 03:29 PMLike 0
- Click to view quoted image
This is what I get...Windows XP Home SP3...
After I enter the pairing password...crash...02-24-12 03:52 PMLike 0
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