Have just downgraded from OS2
I had angry birds app installed but now its gone, its not on my previous installed list and is asking me to pay �4.99 again...is thereanyone i can contact that shows i have paid for this app already to reinstall it..?
Sent RIM a message (make sure you address it to the right department though). If you can prove them that you bought it them might be able to fix your problem.(You get a mail after you buy an app, but i don't know if they mention the name there)
i think it only gives you the app support which is usually the developer isnt it..?
So how would i contact RIM..? also as all apps are paid through paypal i have a reciept for the app
i think it only gives you the app support which is usually the developer isnt it..?
So how would i contact RIM..? also as all apps are paid through paypal i have a reciept for the app
Developers can't help with billing or download/installation problems, I advise my customers to forward receipts to [email protected] and include a brief description of the problem.
this happened with me with simplebrowser+ (my first playbook app ive bought)
i deleted in an attempt to reinstall it and poof it was gone.
list refresh, device reboot...nothing brought it back.
typed simplebrowser+ into the app world search, hit purchase, signed into my bbid again and BAM "youve already purchased this" and it went straight to downloading and installing.
its a PIA not having the list of apps...but im thinking this will be the results for anyone missing apps right now that they uninstalled.
Thank you for contacting BlackBerry Customer Support.
As soon as the second purchase processes and is showing, I will complete the refund for one of your purchases. I will update you via email when this is complete.
If you require further assistance, please don't hesitate to contact us.
Sincerely,
Christa
BlackBerry Customer Support
Research In Motion Limited
