Hi, I was downloading Monopoly (paid 9.99 for it ) and whiile it was downloading, I was installing another game. Anyway, it was lagging up so I hit cancel on the Monopoly download so that it would install the other game faster. Now, I'm not sure how to download the Monopoly game when I look for it in Appworld it shows as I have to repurchase it.
Is there something that I'm doing wrong or do I need to email the publishers?? Any help would be appreciated.
whew, okay i see it now. I went back through the purchase page and logged back in , once it authenticated it gave me an error and said I "already purchased the game" and it started downloading.
Did your payment go through?
If so, contact the developer or the App World Customer Support.
I ask people who contact me about installation problems to email copies of receipts along with a full description of the problem to the following email address:
whew, okay i see it now. I went back through the purchase page and logged back in , once it authenticated it gave me an error and said I "already purchased the game" and it started downloading.
!
This is good information, thanks. In the past, people got billed twice and had to request a refund. Looks like RIM has been fixing things.