1. FCM4MILE's Avatar
    I bought PlayEpub and it has stopped working. It will not launch, it opens then closes automatically. Today I bought Book Reader and it won't launch either, it too opens and closes right away. All my other apps launch ok,there are no other apps running. I don't know if its a memory problem or an app problem. I have rebooted, that doesn't help either, I can't find any other threads on this issue ? Any help would be appreciated.
    12-30-11 02:06 PM
  2. DD1968's Avatar
    Have you deleted, then re-installed from app world??
    12-30-11 02:18 PM
  3. FF22's Avatar
    How did you reboot?

    To REBOOT:
    Press and HOLD all three keys for about 10 - 20 seconds: PowerOn, VolUp and VolDown. Start with the PowerButton. If you hear a shutter type sound, you've taken a Screen Shoot and probably missed the PowerButton.
    12-30-11 02:52 PM
  4. FCM4MILE's Avatar
    Yes, I have uninstalled and re-installed both. They both start to run, get to the splash screen then close.
    12-30-11 02:56 PM
  5. zoban's Avatar
    Are you running 1.0.8 or the OS2 beta ?

    It maybe an issue with the apps and OS2 if you are running it..

    Just a thought..
    12-30-11 03:08 PM
  6. FCM4MILE's Avatar
    I am running

    I have rebooted 6 times using the power/vol up/down buttons.
    Last edited by FCM4MILE; 12-30-11 at 03:40 PM.
    12-30-11 03:17 PM
  7. FF22's Avatar
    You can call rim. They will probably walk you through REBOOTING and then possibly the Debrick method.

    Rim Support
    Canada Toll Free: 1-877-644-8405
    United States Toll Free: 1-877-644-8410
    Puerto Rico Toll Free: 1-855-651-4936
    Email: playbooksupport@blackberry.com
    12-30-11 05:24 PM
  8. FCM4MILE's Avatar
    i did a factory reset and everthing is working now. Thanks
    12-30-11 09:50 PM