I contacted support over the weekend. First reply was crap about reinstalling and if that didn't work to request a refund. I replied with more info and the second reply was that it would be forwarded to the programmers. I sure hope I wasn't the first to actually email them instead of just posting an unchangeable bad review.
+1 Just got completely sick of playing the same levels over and over again.... and even more sick getting owned by players on other platforms that have crazier guns and modifiers since Im always stuck with the same basic equipment