02-22-12 10:43 PM
32 12
tools
  1. themaverick999's Avatar
    Hello all,

    This is my first post so please go easy on me!!

    I have had my playbook since they 1st came out and been waiting for 2.0 happily

    Have now updated and the android apps available in app store aren't working tried Dolphin Browser and it shows on the home screen but when pressed on does nothing this is the same for Pool Break , anyone else having this issue?

    Please help

    Thanks

    Simon
    02-21-12 08:51 AM
  2. FranzJoseph's Avatar
    Did you ever install the Android player or 2.0 beta?
    02-21-12 08:52 AM
  3. themaverick999's Avatar
    No never i just waited patiently for official update , hope dont need to do anything involving a laptop as that died last night
    02-21-12 08:54 AM
  4. BB_Bmore's Avatar
    Try 3 button reboot...should work.
    02-21-12 09:03 AM
  5. jfass958's Avatar
    Mine is doing the exact same thing. Dolphin Browser and Bible won't load. Still isn't working after the hard reset.
    02-21-12 09:05 AM
  6. themaverick999's Avatar
    Just tried that now and hasn't changed
    02-21-12 09:09 AM
  7. titifils's Avatar
    Hey guys, i had installed the 2.0 beta for developers a while ago. my browser was working fine till i did the official os 2.0 update. now the browser would not open not to talk of load. help me please! really wanna enjoy my playbook again
    02-21-12 09:16 AM
  8. tharrison4815's Avatar
    Dolphin is working fine for me. I totally erased and installed 2.0 from scratch using the desktop software update technique as I had 2.0 beta and didn't want it to mess things up by upgrading.
    02-21-12 09:16 AM
  9. themaverick999's Avatar
    I can't do that as laptop's died, guess until buy a new laptop that's only method available?
    02-21-12 09:18 AM
  10. jfass958's Avatar
    How can I update to 2.0 from the desktop if i already did the over the air update?
    02-21-12 09:20 AM
  11. Superfly_FR's Avatar
    No problem with dolphin browser here. Just DL to test now.
    I suggest a stop (hold the pwer button for 15 seconds down) and start (2 secs hold) of the PB.
    Let us know.
    02-21-12 09:23 AM
  12. themaverick999's Avatar
    Good point was thinking same, really gutted now
    02-21-12 09:24 AM
  13. Blackberry_boffin's Avatar
    All is beyond expectations this end.
    02-21-12 09:24 AM
  14. themaverick999's Avatar
    Still nothing superfly
    02-21-12 09:25 AM
  15. themaverick999's Avatar
    Damn it!! Really fed up now as waited ages, do love the update though apart from this issue
    granne2970 likes this.
    02-21-12 09:28 AM
  16. bounce007's Avatar
    Damn it!! Really fed up now as waited ages, do love the update though apart from this issue
    You probably will need to do a security wipe.... sucks, sorry
    02-21-12 09:32 AM
  17. tharrison4815's Avatar
    If you do have a computer available and are having issues with 2.0 and would like to totally erase everything and start fresh the method is:

    -Turn off PB
    -Install BlackBerry desktop software on PC (if you haven't already)
    -Run desktop software on PC
    -Plug PB into PC via USB while PB is still turned off
    -When a dialogue appears on the PC click the "Update" button

    You will lose all of your settings and installed apps doing this. (Of course apps you have already paid for will still be available to download again for free as these are tied to your BlackBerry account)
    02-21-12 09:36 AM
  18. jfass958's Avatar
    Thanks! I'll give that a shot.
    02-21-12 09:38 AM
  19. pkcable's Avatar
    Yes I suspect a security wipe is needed also! BUT App World will know what apps you had so you can get them all back. You will lose your music, videos and any sideloaded apps, so you should back those up FIRST!
    02-21-12 09:41 AM
  20. cdelcampo216's Avatar
    I bought my 16GB PlayBook the day before Christmas Eve & have been waiting patiently for the OS 2 update. I don't use a BB phone, & am actually going to get an Android phone via Metro PCS this week. I am just happy to have the Necessities; Calendar, Email, Contacts & when I go home, I'll check out the App store. Next up - Keyboard/Case combo & I will be a an even happier camper...

    Like Ice Cube said, "Today was a good day"
    02-21-12 09:41 AM
  21. Nethervue's Avatar
    Dolphin Browser is working on this end FYI
    02-21-12 09:43 AM
  22. pkcable's Avatar
    I edited the title to make this more specific, so hopefully others with the same problem can get help also.

    Let us know if the security wipe works! (That fixed the issue when it was happening to folks on the beta)
    02-21-12 09:43 AM
  23. jfass958's Avatar
    I'll respond as soon as I run the security wipe. Thanks for the info.
    02-21-12 09:45 AM
  24. jfass958's Avatar
    Security wipe fixed the problem. Android apps are working!!!
    02-21-12 11:35 AM
  25. gravymonster's Avatar
    Sigh... I was really hoping that wasn't going to be your conclusion.

    ...off to wipe my beloved.
    02-21-12 03:02 PM
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