1. dennycranium's Avatar
    My daughter purchased a 8130 pearl.
    Esn is clean but attached to a suspended account.
    Is there a way to get this phone activated?
    anyone have any experience with this?
    07-05-09 09:37 AM
  2. superdanish's Avatar
    Unfortunately, there is no way to get it activated while it's on a suspended account. The system wont let us make any changes even if we tried.

    The only way is for the account holder to clear up his/her account in order for us to take the ESN off his/her account.
    Then we would just put a different phone on their account and put the pearl on your daugthers!
    07-07-09 04:55 AM
  3. Sith_Apprentice's Avatar
    Unfortunately, the ESN being clean is not true here. Clean would mean that it is not flagged on a current delinquent account, as well as not reported lost or stolen. Your daughter can try to get her money back from the seller, or if the seller is the previous account holder, have them clear up the issue on the account.
    07-07-09 06:02 AM