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05-11-13 03:34 PM
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  1. scook94's Avatar
    Just wondering if anyone on Orange in the UK has been able to download the new BB App World, or if it has been blocked by Orange?

    TIA

    Steven.
    04-01-09 03:17 AM
  2. lokizilla's Avatar
    Nope. Myself and a friend have been unable to download it to our phones (both Bolds).

    Turns round and says that it 'doesn't meet the system requirements'.

    Might go into the Orange store later and ask them, see what the reaction is.
    04-01-09 03:21 AM
  3. JonnyIreland's Avatar
    Same here, I might try my local Orange store today also.... let me know if you find anything out, i'll do the same
    04-01-09 03:38 AM
  4. scook94's Avatar
    What OS are you guys running? I updated to .247, I wonder if it's because I'm NOT running the latest Orange OS. However, I'm not going to downgrade to find out!
    04-01-09 03:40 AM
  5. TheeMrsT's Avatar
    Hi.... i am also orange and cant get my bold to download the app world... im getting the same error message as both of you... I then called orange and not a single person had even heard of the app world and they then said there was no way that they could help!!

    xx
    04-01-09 03:56 AM
  6. imalittleteapot's Avatar
    Hey i seem to be having the same problem. Only got my 8900 last week so i'm pretty sure the operating system sould be fine!

    Also going into an orange store won't help as i work in an orange store and we've been told bugger all about it. 150 from your phone(its free) should probably have some kind of update in a while tho.

    And if hear anything i'll keep you posted
    04-01-09 04:06 AM
  7. TheeMrsT's Avatar
    awww thanks that would be great yeah not a single person i spoke to at orange knew anything about it... was 150 i rang

    x
    04-01-09 04:14 AM
  8. pradeepjey's Avatar
    Scook94 - I'm running the official Orange OS .221 and having no luck so I don't think downgrading would help you.

    I guess we wait for Orange to get in gear...
    04-01-09 05:19 AM
  9. nat750's Avatar
    Yeah im having same problem with my Bold on Orange UK. Think its running v4.6.0.162 but it does say platform 4.0.0.155 after that dont know if that makes any difference. Ive only tried downloading straight from my phone so when i get a chance i'll try from desktop but by the looks of things its a problem with Orange. I'll just have to keep checking these pages to see if anyone has any success because i haven't got the time or the patience to phone Orange.
    04-01-09 05:19 AM
  10. CGSCOT's Avatar
    Says on Blackberry main website that "may not be available on all networks" so maybe Orange aren't supporting it / blocking it ?

    Seems Vodafone users are having the same problem.
    04-01-09 06:29 AM
  11. petermeredith1's Avatar
    Yes This is irriatating me no end... Orange i expect will open it at some point, i guess we just have to wait
    04-01-09 06:32 AM
  12. lokizilla's Avatar
    The Orange Store in Derby said to call 150. =p

    Just spoke to someone. The guy said to try reloading the download page with JavaScript enabled. No luck though - same problem.
    04-01-09 06:53 AM
  13. bodisaffa's Avatar
    Couple of other threads going on regarding this also,

    http://forums.crackberry.com/f83/hel...-world-195900/

    http://forums.crackberry.com/f100/bl...-world-195837/

    Looks like 100% Orange issue, haven't seen any orange user successfully download it yet.

    Might give 156 tech support a call, purely for my own entertainment as they usually have no clue about anything!

    Will post back results!!
    04-01-09 07:12 AM
  14. shellfish_abc's Avatar
    I'm gutted! Was really looking forward to it, hope orange get it sorted soon.
    04-01-09 07:17 AM
  15. FobBerry's Avatar
    Doesn't work for me either. Vodafone and T-Mob are having probs too. Why say UK when none of the networks are supporting it, I feel cheated. Orange com'on sort it out we want a piece of the action too :-(

    Posted from my CrackBerry at wapforums.crackberry.com
    04-01-09 07:21 AM
  16. murphy22's Avatar
    I've just tried downloading via BB and via USB desktop link - same prob - says unknown error and that 'your device does not support this' - have checked version running etc etc (it's curve 8900) and all up to date.
    Seems to be a problem with Orange from reading posts here - does anyone know of an Orange/BB support no or email??
    04-01-09 07:54 AM
  17. bodisaffa's Avatar
    Well I rang the 156 tech support number, they say they are fully aware and have had many calls today, he said they are currently looking into it. He said to give it at least 24hrs but I couldn't take anything he said seriously after he called my device the 8900 pearl!!
    04-01-09 08:28 AM
  18. freakyflow's Avatar
    Hey, tried this advice from Frubio and it worked:

    I was having issues also. I am on AT&T Running 4.6.0.221. I was wondering why I couldn't do it. I finally figured it out! Try this. Open up Browser, then do this Options-->Cache Operations-->Then clear all of the Content Cache, Pushed Content, Cookie Cache. Then I went back to BlackBerry App World website and did the download and it worked!
    04-01-09 08:51 AM
  19. JonnyIreland's Avatar
    I tried allowing Java settings in the browser setup and now it downloaded first time!
    Hope this helps.
    04-01-09 10:20 AM
  20. petermeredith1's Avatar
    It is now available guys. i'm on orange and its just downloaded
    04-01-09 10:32 AM
  21. lokizilla's Avatar
    Yup, the page's changed for a different version. Now works fine. =D
    04-01-09 11:25 AM
  22. Sara_cakes's Avatar
    Had this problem in the morning but I just solved it 5 minutes ago - try sending the link to your email and then download it through email.

    BlackBerry - BlackBerry App World Download

    - "From your Blackberry Smartphone"

    Worked for me x
    04-01-09 11:53 AM
  23. scook94's Avatar
    Working for me too now, didn't do anything to the phone just re-visited the page and the download worked. I guess Orange got the issue resolved at their end!
    04-01-09 12:03 PM
  24. ub2600's Avatar
    Its work YIPEE, just revisit the page u might notice the download buttons changed.
    Last edited by ub2600; 04-01-09 at 12:24 PM.
    04-01-09 12:17 PM
  25. gray82's Avatar
    i really cant get it to download

    all i keep getting is - upgrade your service to a plan that includes................. etc etc


    any ideas anyone please????


    04-01-09 02:03 PM
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