1. bitemarx's Avatar
    I'm currently using a 9800 but not too impressed with it; therefore, I'm planning to buy a 9780 from Ebay soon. The 9800 was given to me as an upgrade by Orange. What I wanted to know is this: If I have any problems with the 9780 (Im seeing a few posts regarding keypad issues), would I contact Orange about it? Or would I need to send the handset back to RIM for possible replacement?
    I understand that the handset comes with a 1 year hardware warranty.

    Thanks in advance
    M
    01-07-11 01:36 PM
  2. ste1164's Avatar
    I'd send it to RIM as they will deal with it and the service should be quicker.
    01-08-11 06:09 AM
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