1. Gav28's Avatar
    I have a curve 9300 and i'm having a bit of bother sorting out email and bbm,on the setup wizard there is no option to setup an email address other than a work email with a blackberry enterprise server.

    I have sent pin requests in bbm but it just says pending and my contacts have recieved no request.
    I'm on a two year contract with orange under dolphin 25 so i'm very confused with it,so any help would be good.
    Thanks in advance.
    03-26-11 12:47 PM
  2. Motorcycle Mama's Avatar
    Sounds like your BlackBerry Data Plan isn't properly set up for your device.

    Call your carrier/service provider and have then double/triple check your data plan and that it is active for your device.

    Then ask them to resend your Service Books.
    03-26-11 12:49 PM