1. blackberryrm900user's Avatar
    I just had a R900M-2-PW turned in. For grins I put in a new battery and it works. BUT...I wiped it as it had the last user's info on it. Now when I attempt to use it, it says "Device disabled by security violation. Please consult user guide."

    I have no user guide or cradle\cable for it. Is there a way to make this device usable? Thanks.
    03-01-12 11:04 AM
  2. gsm_dealer08's Avatar
    Usually after 10 wrong code entries the device wipes itself and is as new and ready to use.There is a solution for your problem but you need the cradle for it.here is the procedure:

    Connect the handheld to the personal computer and open Desktop Manager.
    Double-click Application Loader.
    In the Application Loader Wizard, clickNext.
    If prompted, enter your universal serial bus (USB) port and password.
    On the Handheld Application Selection screen, clickNext.
    On the Completing the Application Loader Wizard screen, clickAdvanced.
    Select Erase all application data option.
    Click Next. You cannot select the option to backup the data.
    Click Next.
    Click Finish to begin removing the application data from the handheld.
    03-19-12 07:01 AM