Fido SIM card in unlocked prev Rogers 7290
Hi, I am a newbie here so pls be patient with my dumb question.
I have a Fido service SIM which I am trying to get working in a BB 7290 which was previously on Rogers.
When I try to create a BIS e-mail account on Fido it asks for a code from the phone but then won't let me continue because it says the phone is from another network and asks me to reregister the phone or something.
I am just learning this stuff but I went into the Advanced Options, SIM card and the Network said "Inactive" which form what I have read online means the phone is already unlocked.
Help pls.