1. booster's Avatar
    Hi all,

    Not sure how to word this, and I searched for an answer through a pile of forums, but was hoping someone could help me out.

    When email arrives on the BB just fine, and I always leave it there so I can retrieve it when I get to work using my outlook 2003. Problem is, emails will show up in my outlook one or two days later than I got them on my BB.

    On my other employee, gets mail on blackberry and can sit down and read get it on outlook right away if he chooses.

    Does anyone have this issue or ideas?

    Thanks and glad to find this site.

    01-10-08 09:13 AM
  2. jsanders's Avatar
    Welcome to CB.

    Are you on BIS or BES?

    BIS - Your Outlook must be open and running to retrieve the messages. If it is, and your Outlook is not retrieving the messages, that is not a BB issue.
    The BB can ONLY retrieve mail once it is in your server inbox, so it obviously available also for Outlook to download.
    01-10-08 09:17 AM