1. mbhoffman's Avatar
    I have a 7230 on which I cannot access the web brouser and have deleted the phone software from the phone. I have tried to reinstall the operating system using the "apploader" utility without success, all I get is a message saying "The BlackBerry Desctop Software does not have BlackBerry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator." Can anyone help reveive me of my complete frustration? I have loaded both the "7200M_PBr4.0.0_rel224_PL1.6.1.49_A4.0.0.188" and the "7200M_PBr3.7.1_rel73_PL1.6.1.36_A3.7.1.35" versions of the OS software without success.
    04-02-09 04:44 PM
  2. Heresy's Avatar
    Go here and select your device in the list https://www.blackberry.com/Downloads...05D7C424EBAE5F

    Your looking for this.
    BlackBerry Handheld Software v4.0.2.49

    Package Version:
    Consisting of:

    * Applications:
    * Software Platform:
    * File name: 7200M_PBr4.0.2_rel49_PL1.6.1.51_A4.0.2.35_Vodafone .exe
    * File size: 32.5 MB
    * Date posted: 09-Jan-06
    04-02-09 06:05 PM
  3. Heresy's Avatar
    Thats the newest os for your device that I know of. Also, after your downloading the OS to your pc, are you installing it on your pc?
    04-02-09 06:06 PM
  4. mbhoffman's Avatar
    By going to the UK website, downloading the 4.0.2 OS, deleting the "vendor" file then proceeding with the update the OS was repaired. YAHOO AT LAST!
    Thanks so much for all your help from a forum member in New Zealand.
    04-05-09 03:18 PM
  5. Heresy's Avatar
    Your welcome. I,m glad you got it working. Welcome to CB!
    04-05-09 05:32 PM
  6. zackir's Avatar
    i m from india 7320 handset its cant be able to update the os its giving a 507 error
    07-26-10 05:09 AM