1. hxcellent's Avatar
    I have about one customer a day complaining about network error downloading application from App World, after purchase. The port for downloading is 443. Apparently free app download doesn't experience the same problem.

    After asking customer to switch to local Wifi, it works.

    Does anyone experience the same issue?
    05-19-14 04:59 PM
  2. Smitty13's Avatar
    I have about one customer a day complaining about network error downloading application from App World, after purchase. The port for downloading is 443. Apparently free app download doesn't experience the same problem.

    After asking customer to switch to local Wifi, it works.

    Does anyone experience the same issue?
    I cannot say I have ever encountered this here in Canada (on my cellular network or Wifi) nor have I experienced it while travelling in the USA.

    What is your location and provider? Would it be possible to call into the provider to see if, on the off chance, they are somehow blocking purchases through App World? Sorry I am not of much help, but this strikes me as very odd as I have never seen it come up before.
    05-19-14 07:13 PM

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