1. bulrid8's Avatar
    Connecting to my DM is hit and miss. It will take a while to find the BB, then it will drop it, while tryng to download something.

    Is this a BB or DM problem? Any advice on how to get it to connect right away?

    11-15-08 05:56 PM
  2. Duvi's Avatar
    Restart your PC and change the usb cord into another slot.

    I had an issue with the PC not recognizing it. If that doesn't work, delete and reinstall DM.

    Welcome to Crack!
    11-15-08 08:06 PM
  3. thepaintedpony's Avatar
    What version of DM do you have? I have v4.6 and have had no problems.

    Agree with Jayden, restart and switch the USB cord to another USB slot. It should then re-recognize the device.
    11-15-08 11:52 PM
  4. joe003's Avatar
    Agreed with Kristi. I also have version 4.6 and it's working great. Try all the suggestions. It should work just fine for you.
    11-16-08 02:09 AM
  5. bulrid8's Avatar
    Thanks guys,

    I did try the restart with switching usb ports. It was still hit and miss. I have version 4.3 of the DM. Maybe I need to find a newer version and try that.
    11-16-08 09:46 AM
  6. bulrid8's Avatar
    Anyone know where I can find the 4.6 version? I searched the crackberry site, but nothing comes up.
    11-16-08 10:01 AM
  7. thepaintedpony's Avatar
    11-16-08 10:12 AM
  8. bulrid8's Avatar
    Thanks for the help. Got the 4.6 downloaded. Come to find out, it is my connection port on the phone that is acting up.

    It charges fine, but I need to hold up on the plug for it to connect to the computer. I guess I will go by the service center and get it fixed tomorrow.

    This thing is only 2 months old. Already had to take the GF's phone in for repair, because it would not charge. This port is not very sturdy.

    I am going to buy the charging cradle, so it is only pluged in for connecting to the puter!
    11-16-08 05:39 PM
  9. trucky's Avatar
    Seems the USB port is the weakest link in these phones. It's so easy to generate a lot of force on that little port when it's plugged in. A charging cradle would pr9obably be a good idea for the long term. Wish somebody would come up with a way to charge without cords... like a Bluetooth connection... ok, it's nice to dream.
    11-17-08 08:11 AM