1. jpherman's Avatar
    I just purchased a 7100i and was working fine but now when I restart it goes to verifying security to 68% and then receives device error 395. I have tried everything that blackberry said to do
    1st - remove battery hard restart
    2nd attempted to go under app loader on device manager but in device application selection I get no software is available for your device. Only thing that I did different I loaded device manager last night and did a backup...PLEASE HELP
    11-19-08 03:29 PM
  2. pltaylor's Avatar
    According to RIM, BlackBerry Search Resultsit's most likely a 3rd party application. On the phone go to options>advanced>applications. Remove (menu delete) them one at a time untill you find the culprit. Or if were me I would wipe the phone clean and reload the OS.
    11-19-08 03:42 PM
  3. pltaylor's Avatar
    11-19-08 03:44 PM
  4. jpherman's Avatar
    The recovering the dead blackberry worked perfect, again thank you VERY much
    11-19-08 04:28 PM
  5. pltaylor's Avatar
    No problem. Welcome to CB!
    11-19-08 04:30 PM
  6. thepaintedpony's Avatar
    Hey - welcome to CB - glad to see the CB forums solved your problem!
    11-19-08 10:46 PM
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