A buddy of mine recently bought a bb and I was helping him set up his DM. Well when I went to connect it to the DM it asked for a device password, we've tried every password he uses on the device and none worked. Now the bbs' keyboard is locked, and the security code he had before is no longer working. He's on password attempt 9/10.....I don't want to lock the whole device up! What do I do?