Need HELP... Messages Get Erased... WT EFFF...

I don't know if I'm posting in the right place but I can't find this topic...

My messages get erased [except for a few old ones]... I have my settings at 30 days yet they still get erased after a week?????

2 old messages stay but the new ones are gone... What a weird glitch!

Any help is appreciated...

This is a known memory issue with newer BB devices. You need to do a battery pull about once a week to free up system memory, and you could also do a search on the topic and find several other threads with numerous suggestions on other things that have worked.