1. ereesuh's Avatar
    I just got my pearl yesterday on the Sprint network but it did not have BB messenger installed on it for some reason. I have a Mac, so BB User Tools does not work on my computer. I have tried to DL the messenger from my pearl but it says it is not compatible. How can I add BB messenger application to my phone?

    08-21-08 07:37 PM
  2. srplummer's Avatar
    Do you have a data plan?
    08-21-08 07:38 PM
  3. ereesuh's Avatar
    i have a blackberry plan that includes data. I have a browser and yahoo and AIM messenger works fine too
    08-21-08 07:40 PM
  4. srplummer's Avatar
    That is odd!
    Did you try the download from mobile.BlackBerry.com , or a different place?
    08-21-08 07:43 PM
  5. ereesuh's Avatar
    i have tried downloading there many times and the same error message shows up: "Sorry, your device does not meet the system requirements that are needed to support BB messenger for software versions 4.0 and 4.1"

    but i'm pretty sure my phone can handle it b/c when i search bb messenger on help app. there's a section that explains how to use it!
    08-21-08 08:01 PM