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I am trying to add pics/songs from my computer to my BB using a USB connection. The device manager sees the device and says it is connected but when I open the media manager it says there is no device connected and to connect the device to view its contents. Even the handset says it is connected to desktop but for some reason the media manager doesn't see it. Any answers?
Are you using a media card? If so you can just go to media card options on your BB, enable mass storage mode, and use it like a USB thumb drive.
and make sure that on the bottom left corner your pin# shows up and then you should have the ability to install things straight to your bb or if you have a media card
and you should have dm 4.3 at least
but if i were you i would follow sunkast's way first