Hi, I'm Jess. From England and have only recently become a BB user.
Came across this forum whilst trying to fix a problem (which is thankfully now fixed!) and thought I'd stay around
Welcome to the addiction." Blackberry-101-how-lecture-series," located at the top of the page under "Forums," is a great place to get started. It will likely save you a lot of time and trouble should you run into any other BB issues. I still use it to this day.