1. trin9980's Avatar
    Hello all,

    I am a relatively new blackberry user and have started to use blackberry messenger pretty regularly. Whenever I get a new messenger message the little smiley shows up on my screen with a red star indicating that I have a new message. The other day I read my message and realized that the little smiley stayed on the screen AFTER I had read the message now wont go away. I closed all my conversations thinking this would work but it still will not go away (there is not red star as i have read all my new messages). Any idea how to get the smiley to go away?

    Any help is appreciated.

    10-03-08 12:15 PM
  2. Chrisy's Avatar
    as long s you hit End Conversation you did the right thing.

    Try a battery pull. Remove the battery with the device on and leave out for 30 seconds, then reinstall.
    10-03-08 12:17 PM
  3. trin9980's Avatar
    Ah! That worked, thanks!
    10-03-08 12:25 PM
  4. Chrisy's Avatar
    Ah! That worked, thanks!
    you're welcome!

    welcome to crackberry!
    10-03-08 12:32 PM
  5. kingrx's Avatar
    Battery pull is your friend
    10-04-08 02:47 AM
  6. mding4gold's Avatar
    Hello & welcome to the addiction!!!
    10-04-08 10:52 AM