[kiss_me_kates]

For the past couple of days I haven't been receiving my e-mails on my BB. Today I tried to send out a test e-mail and I can't even send one. What do I need to do? It was working fine a few days ago...Thanks!

[johnprimo78]

Try logging onto your BIS acount from your desktop and have service books resent, this is often the first thing we do to trouble shoot email problems, if that does not work try tech support but the service books should do it

[SevereDeceit]

Or you can go to your e-mail settings icon>open it and log in>find service books and resend them...

[kiss_me_kates]

Does this sort of thing happen often?

[SevereDeceit]

Every now and again...

[johnprimo78]

As good as the BIS is, its not perfect so just like anything else it will have its days

Posted from my CrackBerry at wapforums.crackberry.com

[kiss_me_kates]

Okay, I resent the service books and I still can't send e-mails.

[johnprimo78]

Try a bat pull?

Posted from my CrackBerry at wapforums.crackberry.com

[kiss_me_kates]

Turn off the phone first? Sorry I'm still really new to this.

[SevereDeceit]

Always leave the device ON, then pull the battery, wait a minute and re-insert...

[JORB]

Also something to keep in mind on the resets.

Help & Support: What is the difference between a "soft" and "hard" reset? When should I use them? : Astraware

[kiss_me_kates]

I tried that also and still no luck. I'm not even getting my Facebook notifications.

[SevereDeceit]

Heh, if you are using the Facebook application on your Berry, you should get rid of it. This app has numerous known bugs and the issues you are describing are related to this app...

[kiss_me_kates]

It was working fine up until I removed PeekaAwho.

[SevereDeceit]

The problem i have been running into is that people have had the application for awhile and all of the sudden, no e-mails, low memory, low battery. The bug in the app is that Facebook tries to update itself constantly and uses all data communication to do so. This is the reason messages are not being delivered to your device...

[kiss_me_kates]

Okay, I figured it out. I had to go back in and reset up my e-mail account. It was saying my account was invalid, so I validated it and it says I should have new e-mails in 20 mins. So, keep your fingers crossed for me!

[BLu]

Hey KK....I had to do exactly the same a few days back. I did however receive a message on my device saying that this is what I had to do! Strange.

No issues with the FB app here, either.

Hope you get yours sorted