1. kiss_me_kates's Avatar
    For the past couple of days I haven't been receiving my e-mails on my BB. Today I tried to send out a test e-mail and I can't even send one. What do I need to do? It was working fine a few days ago...Thanks!
    12-22-08 11:40 AM
  2. johnprimo78's Avatar
    Try logging onto your BIS acount from your desktop and have service books resent, this is often the first thing we do to trouble shoot email problems, if that does not work try tech support but the service books should do it
    12-22-08 11:42 AM
  3. SevereDeceit's Avatar
    Or you can go to your e-mail settings icon>open it and log in>find service books and resend them...
    12-22-08 11:45 AM
  4. kiss_me_kates's Avatar
    Does this sort of thing happen often?
    12-22-08 11:48 AM
  5. SevereDeceit's Avatar
    Every now and again...
    12-22-08 11:51 AM
  6. johnprimo78's Avatar
    As good as the BIS is, its not perfect so just like anything else it will have its days

    Posted from my CrackBerry at wapforums.crackberry.com
    12-22-08 12:10 PM
  7. kiss_me_kates's Avatar
    Okay, I resent the service books and I still can't send e-mails.
    12-22-08 12:17 PM
  8. johnprimo78's Avatar
    Try a bat pull?

    Posted from my CrackBerry at wapforums.crackberry.com
    12-22-08 12:18 PM
  9. kiss_me_kates's Avatar
    Turn off the phone first? Sorry I'm still really new to this.
    12-22-08 12:21 PM
  10. SevereDeceit's Avatar
    Always leave the device ON, then pull the battery, wait a minute and re-insert...
    12-22-08 12:36 PM
  11. JORB's Avatar
    12-22-08 02:40 PM
  12. kiss_me_kates's Avatar
    I tried that also and still no luck. I'm not even getting my Facebook notifications.
    12-22-08 03:24 PM
  13. SevereDeceit's Avatar
    Heh, if you are using the Facebook application on your Berry, you should get rid of it. This app has numerous known bugs and the issues you are describing are related to this app...
    12-22-08 03:27 PM
  14. kiss_me_kates's Avatar
    It was working fine up until I removed PeekaAwho.
    12-22-08 03:31 PM
  15. SevereDeceit's Avatar
    The problem i have been running into is that people have had the application for awhile and all of the sudden, no e-mails, low memory, low battery. The bug in the app is that Facebook tries to update itself constantly and uses all data communication to do so. This is the reason messages are not being delivered to your device...
    12-22-08 03:34 PM
  16. kiss_me_kates's Avatar
    Okay, I figured it out. I had to go back in and reset up my e-mail account. It was saying my account was invalid, so I validated it and it says I should have new e-mails in 20 mins. So, keep your fingers crossed for me!
    12-22-08 03:35 PM
  17. BLu's Avatar
    Hey KK....I had to do exactly the same a few days back. I did however receive a message on my device saying that this is what I had to do! Strange.

    No issues with the FB app here, either.

    Hope you get yours sorted
    12-22-08 03:41 PM
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