1. howarddouglas's Avatar
    OK, I had an issue so VZW transferred me to RIM (BB) yesterday. The agent was great. He told me that is you have a gmail or yahoo email account you will get your emails instantly instead with verizon.net that polls every 15 mins.

    So I setup a gmail account. Issue is when I send an email from my VZW 8330 Curve or my laptop I get the email bounced back in my gmail account on my phone.

    I spent 1 1/2 hours on the phone thru 3 different people at VZW tech support and the level 3 guy finally told me there is a known issue that you have to setup in your BIS account a filter to filter the "From" to your own email address and it will stop the bouncing back. I did that and it is fine now.

    Is that a known problem and has anyone else had to do this????
    07-04-08 02:59 PM
  2. bgivnin's Avatar
    Welcome to CB! That gmail problem is a known issue and there's a FAQ workaround for it located here:


    Here's hoping gmail will fix it someday so smartphone users won't always have to filter their incoming mail.
    07-04-08 03:35 PM
  3. howarddouglas's Avatar
    Awesome, thanks, VZW tech was correct!
    07-04-08 03:44 PM