1. jbz14's Avatar
    Hello! I love the bb, but have been having problems with pulling up my pictures, music, and videos! Even the proloaded ones! I keep getting the message "unable to display file ... " I know I'm a newb, and probably an *****, but I can't figure this out!! Somebody please help a brother out! Thx!!
    08-26-08 05:22 PM
  2. sunkast's Avatar
    With your phone on, remove the battery for 30 seconds, then put it back in.
    08-26-08 05:22 PM
  3. John Yester's Avatar
    ahh the good old reset
    08-26-08 05:24 PM
  4. jbz14's Avatar
    Yeah, the good ol' reset didnt work,... again! Any other suggestions?
    08-26-08 05:43 PM
  5. sunkast's Avatar
    Yes, but further suggestions going to be somewhat destructive. You could make a back up of your BB, then do a wipe of it.
    08-26-08 05:47 PM