1. Cowchip's Avatar
    Just got my new 8330 today and trying to set up email, etc. I have the Simply Everything Plan through Sprint.

    I can receive text messages but I cannot send. I get an error: SMS error 97, Message ID 8. Service Denied.

    The other problem is with email. I set up a email account to my home email. I can send emails but cannot receive....just the opposite of the text messaging!!!

    06-12-08 07:01 PM
  2. ronnie51's Avatar
    Check ur settings slowly something is closed out check it.

    Posted from my CrackBerry at wapforums.crackberry.com
    06-12-08 07:07 PM
  3. crackvegas78's Avatar
    Welcome to CB. I would call tech support and make sure that all of your settings are right
    06-12-08 07:10 PM
  4. Cowchip's Avatar
    On the phone right now (on hold of course) and heading to tech support. First thing they asked is if I pulled the battery. Yep.

    What settings or what could be closed to prevent messages from being sent?
    06-12-08 07:12 PM
  5. Evalast AV's Avatar
    did you try to resend the service books?
    06-12-08 07:15 PM
  6. Cowchip's Avatar
    I'm not sure what that means. sorry.
    06-12-08 07:27 PM
  7. Cowchip's Avatar
    Sprint came through. Seems the phone wasn't completely activated. My number was ported so I think there was some confusion there, maybe more on my part than theirs!! Oh well. Thanks.
    06-12-08 07:33 PM
  8. Cowchip's Avatar
    BTW, I did find the service books. They were sent and received. Everything appears good. Thanks again.
    06-12-08 08:06 PM
  9. Duvi's Avatar
    Yeah, that happens a lot with ports... Usually a call to the porting center and they push things through faster.
    06-13-08 03:26 AM