1. yamahar165's Avatar
    Hey guys

    I emailed myself a ringtone through the site and when it came to my phone the link to click it was not highlighted so i dont know how to download the ringtone onto my phone or where to copy and paste the link to. Anyone have any ideas or suggestions?

    Thanks
    09-03-08 08:58 PM
  2. kcberrymom's Avatar
    Did you scroll over the link and it didn't highlight??
    09-03-08 09:04 PM
  3. yamahar165's Avatar
    That is Correct
    09-03-08 09:05 PM
  4. kcberrymom's Avatar
    Did you try clicking the menu button? If so, did it give you the option to "get link"?
    09-03-08 09:07 PM
  5. mariadee's Avatar
    Copy the link and paste it into the "go to" part of your browser. The only time I've had a link not highlight was when there was a space in the link (not likely) or when my browser went missing (likely) lol. Can you use the BB browser ? If not, resend your service books.
    09-03-08 09:08 PM
  6. yamahar165's Avatar
    I cant get link and it didnt work when I tried to copy and paste. Maybe I will try another ringtone and see what happens.
    09-03-08 09:12 PM
  7. kcberrymom's Avatar
    And you're able to get on the internet from your BB browser?
    09-03-08 09:15 PM
  8. yamahar165's Avatar
    Yes I can get one the web. I tried another ringtone and it didnt work.
    How do I use the download feature to retrieve the ringtone?
    09-03-08 09:23 PM
  9. mariadee's Avatar
    The download feature downloads it to your computer and you can transfer via usb. The email ringtone emails you a link to the .mp3 which should give you the option to open or save once you click on it..
    09-03-08 09:25 PM
  10. yamahar165's Avatar
    That is the problem I cant click on it
    09-03-08 09:26 PM
  11. kcberrymom's Avatar
    That allows you to save it to your desktop and download it via the Media Manager on your Desktop Manager.
    09-03-08 09:27 PM
  12. yamahar165's Avatar
    I cant use the media manager it freezes on my comp everytime
    i try to use it
    09-03-08 09:28 PM
  13. kcberrymom's Avatar
    Just a wilda$$ thought... Do a battery pull and try again.
    09-03-08 09:31 PM
  14. yamahar165's Avatar
    Just a wilda$$ thought... Do a battery pull and try again.
    You are a life saver that worked, thanks!
    09-03-08 09:41 PM
  15. kcberrymom's Avatar
    It's kind of an unwritten rule -- If something doesn't work the way it should, try a battery pull. Amazing how many problems that solves! Glad it worked for you.
    09-03-08 09:47 PM
  16. bx2md's Avatar
    It's kind of an unwritten rule -- If something doesn't work the way it should, try a battery pull. Amazing how many problems that solves! Glad it worked for you.
    very well done kcberrymom also i have to mention i like your signature
    09-03-08 11:03 PM
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