Hello! I have a few questions about setting up e-mail on two BBs.
1. My wife & I both have Time Warner Roadrunner e-mail accounts. Can I set up these e-mail accounts on our BBs? Are those supported accounts?
2. When I go to the BB website to set up e-mail (blackberry.com>BB for Life>Getting Started>E-Mail Setup>BIS portal>BIS E-Mail Setup>Sprint/Nextel link it asks me for a specific user ID & password. What is this? I have registered my BB on the BB website and signed up as an owner but that doesn't seem to work. I have tried my Sprint user ID & password but that doesn't work either.
Alright- I tried to log in & it tells me there is already an account associated with that PIN. I tried both my Sprint user ID & password and my BB Owner's Lounge user ID & password.
I did buy the phone used on eBay but the ESN was clear when I activated it.
If you have to call the carrier because it is not working, you need to get the pin released. I believe the old owner might have to do this, but don't quote me on that.
OK- I got my user name & password from Sprint- they were very helpful. It turns out that the previous user's information was still attached to that PIN.
LOL- I will say that I have tried other forums and when I asked questions like this I got snobbish responses. Thank you much to you guys who help out a BB rookie!
