1. paulsfd's Avatar
    Just got a BB. As I try to do my 1st synch, it says I must be connected to the internet?? I have Vista...could this be a problem or something else. Thanks guys!
    10-27-08 12:20 PM
  2. Reed McLay's Avatar
    Welcome to CrackBerry.

    I have not encountered that problem, but my Windows Vista computer is aways connected to the Internet. I don't understand why it is an issue, but the solution is obvious, do it while you have a active connection.


    10-27-08 12:41 PM
  3. paulsfd's Avatar
    I am on line (that's how I'm typing this )
    10-27-08 12:44 PM
  4. Reed McLay's Avatar
    I suggest that because some users with a dial-up connection may not have it connected when needed.

    It may be an issue with the version of DTM you have installed. If you installed the version supplied on the CD, I would suggest doing the upgrade to the latest version, v4.6 software.

    https://www.blackberry.com/Downloads...93E4F3BB068C22

    If you still get that error, at least we will be comparing oranges vs oranges when it comes to specific advise.
    10-27-08 01:39 PM
  5. paulsfd's Avatar
    I had to go and use my laptop to get it to work, even though both are running Vista...go figure?
    10-27-08 07:50 PM
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