1. rlarijani's Avatar
    Hi guys,
    I just had a quick question regarding desktop manager. I can't get my computer to recognize my blackberry when connected. I am trying to sync my phone with my computer..when i click on switch device wizard it says that it can't recognize the blackberry. When I click on the blackberry device manager it says connection COM3 disconnected. Any help would be appreciated thanks!!
    09-20-08 05:16 PM
  2. Pete6's Avatar
    BlackBerrys use the USB port to conect. Try selecting that and see if the phone is recognized.

    Don't use a port via a hub and make sure that you use the original cable that came with your phone. I bought 2 - 5 pin SUB cables off ebay and the do not work with the BlackBerry.
    09-20-08 05:28 PM