1. rulasiu's Avatar
    Hi im new bb user, just got a BOLD 3 days ago. Im experiencing problems with the bb messenger, when i click to open the app im getting this message:
    Uncaught exception: java.lang.NullPointerException.

    Please Help!
    09-03-08 05:28 PM
  2. Duvi's Avatar
    Try a battery pull.

    If the problem persists, try a reset. (Options --> Security Options --> General Settings --> Hit the menu key --> Select 'Wipe Handheld"

    Sorry if the path is a bit off (lost my BB )
    09-04-08 02:01 AM
  3. Duvi's Avatar
    Also if that fails...

    * Download the 4.6 OS
    * Back-up your data
    * Download and wipe your berry with JL_CMDER
    * Install the 4.6 OS
    * Reload from back-up
    09-04-08 02:02 AM
  4. rulasiu's Avatar
    Done!! works perfect for now.. Thanks!
    09-04-08 09:58 AM