1. sq322's Avatar
    If I am using BES for my exchange, do I also have to install the desktop software?
    10-11-07 01:10 PM
  2. preuegl's Avatar
    not necessarily. I have noticed however that with some of the newer devices you need the drivers from the software disk for the BB to charge via the USB cable.
    10-11-07 01:19 PM
  3. sq322's Avatar
    When I disconnect from my usb cable i can only receive not send.
    Might this correct the issue?
    10-11-07 01:20 PM
  4. preuegl's Avatar
    make sure that in "email", "options", "email reconciliation" that the "wireless reconcile" is set to "on".
    10-11-07 01:31 PM
  5. sq322's Avatar
    I DO have it set like that.
    10-11-07 01:33 PM
  6. preuegl's Avatar
    Hmmm......Could be a setting on your BES? Make sure the "wireless Synchronization enabled" is set to "true" on the users account. Other than that maybe someone has more insight.
    10-11-07 01:44 PM
  7. sq322's Avatar
    Will do. But I cant imagine that is it since i can RECEIVE emails

    10-11-07 01:45 PM