1. Liona van Wyk1's Avatar
    I've just updated my OS to 10.1.0
    273 but now I'm unable to open my sms, my banking Apps don't work, I can't open a downloaded email attachment??????

    How do I get my old version back??

    Posted via CB10
    07-19-13 06:16 AM
  2. diegonei's Avatar
    Before you try a rollback, try a reboot:

    Hold the top button till the blackberry logo comes up (ignore all prompts to reboot/turnoff).

    Posted via CB10
    07-19-13 06:29 AM
  3. Liona van Wyk1's Avatar
    Thanks, I've tried rebooting, twice now.... still nothing, even my Facebook icon has disappeared and is also missing on my Hub..


    Posted via CB10
    07-19-13 06:31 AM
  4. diegonei's Avatar
    Rebooting the way I described? It works differently from the hold top buttom, hit reboot icon.

    Anyway. If you did and it's still happening you may have a bogus install (not the OS itself is bad, it just didn't install properly).

    If the 10.1 you got is official, you will have to hunt down the autoloader for the version you had previously. If you wanna reload the software, turn the device off and plug it to BB Link. That should trigger the update/fix screen.

    To get an OS that's no longer available by your carrier, you can use Sachesi tool. With enough patience to keep on changin the Country and Carrier codes, you can find pretty much all versions of BB10. Sachesi will also download and install the OS you choose (once you find it).
    07-19-13 08:09 AM
  5. Liona van Wyk1's Avatar
    OK, just did the update again, seems like all is working now.... only is how do I get my facebook back on my Hub?


    Posted via CB10
    07-19-13 08:29 AM
  6. diegonei's Avatar
    OK, just did the update again, seems like all is working now.... only is how do I get my facebook back on my Hub?


    Posted via CB10
    Adding the facebook account to the device should do this. If it didn't, remove the facebook account reboot (my kind of reboot) the phone and then add it back.
    07-19-13 09:33 AM
  7. Liona van Wyk1's Avatar
    Thanx I did and it is back on my HuB! Just something totally different, I have difficulty with my Appworld I've got great signal, but keeps on throughing out an error and closing

    Posted via CB10
    diegonei likes this.
    07-22-13 04:49 AM
  8. diegonei's Avatar
    I'm at a loss then. You may want to consider reloading the software altogether.
    07-22-13 02:01 PM

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