1. ferret1979's Avatar
    I read the article on the front page, and clicked on the link, but I am only getting the older bbm, not 6.2

    I'm in the UK running a 9790 on O2.

    Does anyone know why I cant see it?

    TIA

    Sent from my BlackBerry 9790 using Tapatalk
    04-18-12 10:40 AM
  2. raino's Avatar
    In your App World, press alt-R-S-T. This will clear your apps history from your AW's "memory". As AW rebuilds its "memory", it should be able to find the update.

    If this doesn't work, you can download OTA from blackberry.com/bbm
    04-18-12 11:01 AM
  3. ferret1979's Avatar
    thanks, a friend just told me about blackberry.com/bbm

    but the alt + R S T is handy to know.

    thanks for your help

    Sent from my BlackBerry 9790 using Tapatalk
    04-18-12 11:13 AM
  4. byul's Avatar
    Sometimes it can also take a little longer to show up depending on your country eventually everybody gets it.
    04-19-12 03:51 PM
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