1. Jdalemoney's Avatar
    I've got a blackberry curve 8530 and i got it last week, i have a data plan and the blackberry plan for virgin mobile ....but i cant seem to work my BBM correctly. When i send my pin to my friends they never receive a request and when they add me i never get a request???? PLEASE HELP..thanks
    03-03-11 04:52 PM
  2. Motorcycle Mama's Avatar
    Is the rest of your data (email, browser, apps, etc) working properly?

    It sounds like your carrier doesn't have your data plan properly setup for your device on your account?
    03-03-11 04:55 PM
  3. Jdalemoney's Avatar
    yea all the apps i've downloaded have all worked properly
    03-03-11 04:57 PM
  4. DervMan's Avatar
    You might want to try either updating BBM or removing, rebooting, reinstalling and rebooting.

    I've had occasional strangeness after updating or switching devices, when BBM doesn't work at first. The uninstall / reinstall dance has helped.

    Posted from my CrackBerry at wapforums.crackberry.com
    03-04-11 01:12 AM
  5. Laura Knotek's Avatar
    Do your friends have BlackBerry data plans? If you have a BlackBerry data plan but your friends do not, you will not be able to use BBM. All parties involved need to have the appropriate BlackBerry data plans in order to use BBM.
    Last edited by lak611; 03-04-11 at 01:16 AM. Reason: typo
    03-04-11 01:15 AM