1. rplath55's Avatar
    Just upgraded my Storm to 5.0 this morning. Everything seemed to work fine...until i noticed that my BBM had disappeared.

    Previously i had upgraded my BBM to 5.0. everything was working fine. no problems.

    Now all i have is a "BlackBerry Messenger (archived)" icon in my downloads folder. when i click it or when i go through App World it "reinstalls". however it never shows up. I've tried a batter pull, no luck.

    I've tired deleting it, and reinstalling through App World, no luck. I've deleted App World and reinstalled. When i do a battery pull the "BlackBerry Messenger (archived)" icon in my downloads folder reappears.

    ???
    10-28-09 09:13 AM
  2. howarmat's Avatar
    delete from bb

    go here

    wwww.blackberry.com/messenger

    install
    10-28-09 09:17 AM
  3. elamb23's Avatar
    I had the same problem , downloaded now my contact list is gone. Tried to restore but no luck
    10-28-09 11:00 AM
  4. bballkid1487's Avatar
    nice worked perfect, minus the fact all my contacts are gone now :-(
    10-28-09 11:09 AM
  5. karlac's Avatar
    nice worked perfect, minus the fact all my contacts are gone now :-(
    BBM has an option to backup your contacts to the media card or to email. Hopefully you did that. If so BB menu/Restore Contacts
    10-28-09 11:12 AM
  6. rplath55's Avatar
    got it working now. used howarmat's method.

    i had my contacts backed up on my memory card previously...that seemed to work just fine to restore all the information.
    10-28-09 12:04 PM
LINK TO POST COPIED TO CLIPBOARD