1. triniman_604's Avatar
    Hi everyone, I'm having a problem sending pictures that I have recently taken with the camera on my 9800. When i click the bb button on the picture there is no send option, however certain pictures that I have taken before with my 9700 and transfered over to this media card have that option.
    Does anyone else have this problem or have heard of it? Please help, thank you.
    01-05-11 03:52 PM
  2. shansmi's Avatar
    I believe this is a "size" issue. Look at the file sizes of a working and non-working pic. I believe you will find the non-working pic to be over 5.9MB in size.

    Posted from my CrackBerry at wapforums.crackberry.com
    01-05-11 08:05 PM
  3. triniman_604's Avatar
    thank you for your response, a working pic is 1.0mb and a non - working pic is 2.3mb...however I noticed the file of the non working pics end in .jpg.rem and the ones that work end only in .jpg

    how can i fix this? thank you
    01-05-11 11:25 PM
  4. homer1475's Avatar
    There was a thread about this a while back. Do you have encryption set to on for your device? Any file that is encrypted will not have the option to send anywhere. Your old files from your 9700 are not encrypted, hence the option to send.
    triniman_604 likes this.
    01-06-11 08:28 AM
  5. escobar973's Avatar
    Check the encryption settings on your device.. There's an option to encrypt files from both the device saved files and those on the media card itself..

    Posted from my CrackBerry at wapforums.crackberry.com
    triniman_604 likes this.
    01-06-11 10:04 AM
  6. triniman_604's Avatar
    homer1475 and escobar973, thank you so much for the help...that was exactly the problem and it is fixed now.
    01-06-11 03:35 PM