1. waseem_ash's Avatar
    Hi all.

    I do have BBM problem in my Blackberry torch. BBM version is 5.0.3.22 and BB version is 6.4.0.120 bundle 862. So its recently updated!. Recent updates in BBM are not displayed correctly. I.e. display name and status update are overlapped!!! The text is overlapped in such a way that I cannot properly read the status update of my accounts !!!!

    Please help and thanks a lot in advance.

    Waseem.
    05-24-11 04:02 AM
  2. homer1475's Avatar
    6.4.0.120? If I'm not mistaken that's the platform number not the OS version number. The first number in parentheses after the v is what you want to tell us.

    6.0 Bundle 2534(v6.0.0.570, Platform 6.6.0.212). The bold is the part we would need to know.

    On a side note, try a battery pull to see if that clears it up.
    Last edited by homer1475; 05-24-11 at 05:49 AM.
    waseem_ash likes this.
    05-24-11 05:47 AM
  3. waseem_ash's Avatar
    Thanks for reply.

    the version is v6.0.0.284 . I hope that will help you in Identifying the issue.

    Thanks in advance.

    Waseem
    05-24-11 05:51 AM
  4. homer1475's Avatar
    .284 is a super old and buggy OS and not the official one for any of the carriers anymore. My guess would be .284 is causing the issue, although I can't say as i remember having any issues with bbm and .284.

    I would update your OS to something a little newer(all official OS's at the moment are in the .500 series). You can look for the the latest official OS from the top sticky threads in this section of the forums.
    waseem_ash likes this.
    05-24-11 05:57 AM
  5. waseem_ash's Avatar
    Thanks again.

    Would you please send me link of 500 series, furthermore, why blackberry website tells me that my devise software is up to date ?!!

    Thanks,

    Waseem
    05-24-11 06:12 AM
  6. homer1475's Avatar

    I would update your OS to something a little newer(all official OS's at the moment are in the .500 series). You can look for the the latest official OS from the top sticky threads in this section of the forums.

    10 char limit even when quoting. PITA.
    waseem_ash likes this.
    05-24-11 06:17 AM
  7. waseem_ash's Avatar
    Dear, I will update the os and keep you posted. Thanks a lot for your precious support.

    Waseem.
    05-24-11 12:18 PM
  8. waseem_ash's Avatar
    Hello,

    I have updated bb os to v6.0.0.546 . However, it's still the same what shall I do?

    Thanks very much.

    Waseem.
    05-24-11 01:59 PM
  9. Cula's Avatar
    I have the same problem, latest OS .570 latest bbm 6.0.0.73

    sucks its displaying old messages and overlapping...
    05-24-11 02:25 PM
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