1. smrbb6's Avatar
    When I'm using BBM all my calls go to voice mail. Is that a way to configure the BB to let the call through?

    .231 OS with the newest version of BBM.
    10-18-09 06:18 PM
  2. Jared DiPane's Avatar
    They should still come through regardless of being on BBM or not. BBM should not stop the voice end of your phone in any way. Are you sure it is due to BBM?
    10-18-09 06:22 PM
  3. smrbb6's Avatar
    I called the phone with a BBM group chat window open. Went to voicemail.

    I'm open to suggestions on trying other things.
    10-18-09 06:25 PM
  4. Jared DiPane's Avatar
    Is this only when you have a group chat open, or any chat with anyone on your contact list?
    10-18-09 06:29 PM
  5. smrbb6's Avatar
    Is this only when you have a group chat open, or any chat with anyone on your contact list?
    As far as I know, it was only when I was in the chat.
    10-18-09 06:33 PM
  6. Jared DiPane's Avatar
    Hmmm. That is very odd. I always close out of the chat when im not talking, and open it when i see a reply, so I am not much of a help here. Sorry.
    10-18-09 06:38 PM
  7. smrbb6's Avatar
    Hmmm. That is very odd. I always close out of the chat when im not talking, and open it when i see a reply, so I am not much of a help here. Sorry.
    No Problem. Thanks for your help!
    10-18-09 06:46 PM
  8. aristile's Avatar
    Do a battery pull on your device. That is not normal. You also might want to try and re-send your service books to your device as well.
    10-18-09 10:37 PM
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