1. paddyrynne's Avatar
    I upgraded my bbm, and all has been fine accept now, when i try to access app world, it says 'upgrade your service to a plan that includes browsing......'

    i am on a contract with unlimited blackberry usage so this is obviously wrong... my friend had the same problem.

    what would you suggest that i do??

    thanks in advance

    paddyrynne
    10-26-09 09:53 AM
  2. gritmaster's Avatar
    Try resending your service books again. I've seen a few others with the same problem and this corrected it

    Posted from my CrackBerry at wapforums.crackberry.com
    10-26-09 10:07 AM
  3. exelant's Avatar
    Give registering your device and a battery pull a try:
    Register Device: Click options> click advanced options> roll down and click host routing table> press your menu key> select register now> click back and close.

    Posted from my CrackBerry at wapforums.crackberry.com
    10-26-09 10:09 AM
  4. exelant's Avatar
    And if you want to send service books as well:

    Send Service Books: Click your internet email icon (the envelope with a gear in front of it)> click the Help tab> click send service books > click OK, or log onto your provider's website and send them from there.

    Posted from my CrackBerry at wapforums.crackberry.com
    10-26-09 10:12 AM
  5. ClintRo's Avatar
    Those two things (battery pull and service books) should fiw it up for you.

    . Let us know if it doesn't.

    Posted from my CrackBerry at wapforums.crackberry.com
    10-26-09 11:14 AM
  6. exelant's Avatar
    And make sure you register your device as well, instructions above.

    Posted from my CrackBerry at wapforums.crackberry.com
    10-26-09 11:35 AM
  7. MK365's Avatar
    Its a problem from BlackBerries end, all UK networks have the problem at the moment, im on Orange and know people on both O2 and Vodafone who get the same error. Orange support said it should be sorted by wednesday.

    Having the same problem with facebook since this morning too. Lame.
    10-26-09 02:12 PM
  8. MK365's Avatar
    I've just software updated my blackberry and both app world and facebook are working now.
    10-26-09 04:32 PM
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