1. menika7489's Avatar
    I recently got a Bold 9650 and am still in the process of figuring everything out, but I am having problems seeing/receiving other people's BBM/PIN Requests.

    I am getting texts from people saying that they sent me a BBM request but it doesn't show up in my BBM app. I have missed 3-4 that I know of. What can I do to make sure that I keep receiving these BBM requests?

    (I've already tried taking out the batter and rebooting)
    12-07-10 05:01 PM
  2. djbtm's Avatar
    what version of bbm and os are you running?
    12-07-10 05:21 PM
  3. menika7489's Avatar
    Sorry! I'm totally new to the Blackberry world and can't figure out how to find that information... how would I do that?
    12-07-10 10:48 PM
  4. jbeachy's Avatar
    Welcome!

    For the OS (operating system) - Options > About, 3rd line. Mine is v5.0.0.732.

    For BlackBerry Messenger - Options > Applications > Core, scroll to "BlackBerry Messenger" and see version.

    Posted from my BlackBerry using BerryBlab
    12-07-10 11:06 PM
  5. menika7489's Avatar
    Thank You!

    OS = 5.0

    BBM = 5.0.1.41
    12-07-10 11:19 PM
  6. hondateg91's Avatar
    Im assuming you have a BIS/BES plan? Its possible you could've turned the firewall on. Go into Options > Security Options > Firewall and make sure nothing is checked. Hope thats somewhat helpful.
    12-08-10 01:01 AM
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