1. BeeRoCKa N. DeHouSe's Avatar
    Okay, so I have received my software upgrade for my BB storm. I did everything legit, from the verizon website and when it finished, my BBM icon was missing. I looked in every folder for it. However, when I looked in my applications list, low and behold, there it is. And when I go to "My app world" from blackberry app world, it also says it has been installed on my phone. But I cannot find the darn icon! Somebody, puh-puh-please help me!

    -Brandie
    10-29-09 10:43 PM
  2. pankirk's Avatar
    WhErRe dIdD it GoO??/???///??
    10-29-09 10:45 PM
  3. markpones's Avatar
    move the icon from the applications folder to your main menu?
    10-29-09 10:46 PM
  4. anon4705193's Avatar
    delete it from your applications
    download it on your phone at blackberry.com/messenger
    10-29-09 10:47 PM
  5. BeeRoCKa N. DeHouSe's Avatar
    @pankirk i don't kno where it went, that's the problem..hehe

    @markpones its not an icon i saw..i went to options, then applications, then the applications list came up..that's where i saw it..but itz not something i can move freely, its just a list = /

    @cdowner i called myself deleting it from the my app world and reinstalling it...but it still doesnt work..i still can't find the darned icon! (insert angry face here)..hehe
    10-29-09 10:50 PM
  6. anon4705193's Avatar
    not app world, from options --> applications--> add-on

    then go to blackberry.com/messenger on the phone
    10-29-09 10:53 PM
  7. howarmat's Avatar
    not app world, from options --> applications--> add-on

    then go to blackberry.com/messenger on the phone
    i can assure you this will work.
    10-29-09 10:56 PM
  8. anon4705193's Avatar
    i can assure you this will work.
    i hope we can make a sticky soon with this tip so everyone who asks can be sent to one resource and not hear conflicting ideas.
    10-29-09 10:59 PM
  9. BeeRoCKa N. DeHouSe's Avatar
    @cdowner ok tryin that now..it says it will restart the phone..does that sound right to u?
    10-29-09 11:00 PM
  10. anon4705193's Avatar
    yes that is right
    10-29-09 11:00 PM
  11. howarmat's Avatar
    i hope we can make a sticky soon with this tip so everyone who asks can be sent to one resource and not hear conflicting ideas.
    i was going to request one instead of answering the questions 20+ times. I might talk to PK after the ballgame is over and he is done crying about the phillies loss
    10-29-09 11:05 PM
  12. anon4705193's Avatar
    i was going to request one instead of answering the questions 20+ times. I might talk to PK after the ballgame is over and he is done crying about the phillies loss
    very good idea
    10-29-09 11:08 PM
  13. BeeRoCKa N. DeHouSe's Avatar
    @cdowner and @howarmat u guys should get paid!..LiKe FaReaL FaReaL!..iF i WaS RiCH, i WouLD SuRe SeND Ya LiL SuMTHiN SuMTHiN!..THaNK u! (=
    10-29-09 11:10 PM
  14. BlueBerry9550's Avatar
    @cdowner and @howarmat u guys should get paid!..LiKe FaReaL FaReaL!..iF i WaS RiCH, i WouLD SuRe SeND Ya LiL SuMTHiN SuMTHiN!..THaNK u! (=
    Nice to see a thank you now and then, thats what keeps up coming back to answer these questions for the 100th time.
    10-29-09 11:27 PM
  15. anon4705193's Avatar
    glad to hear it worked
    10-29-09 11:27 PM
  16. bbmproblems's Avatar
    I have had the exact same problem on my Bold 9000! Except when I deleted bbm from my applications list and then re-added it through my browser at blackberry.com/messenger, the icon still doesnt come up anywhere on the home page. I've checked application folder and its not there either. What should I do?
    02-07-10 10:35 PM
  17. anon4705193's Avatar
    I have had the exact same problem on my Bold 9000! Except when I deleted bbm from my applications list and then re-added it through my browser at blackberry.com/messenger, the icon still doesnt come up anywhere on the home page. I've checked application folder and its not there either. What should I do?
    is it in the downloads folder? the instant messaging folder? can you have a theme that could be hiding it?
    02-07-10 11:24 PM
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