1. mikadad's Avatar
    I have been thru the ranks with blackberry's and I recently went from a 9700 to the 9800 Torch, and when ever I get a email, sms, bbm message and it activates the sound for that action it stops my media player or Slacker and I have to restart the song. I did set the inactive timer to off on the media options but this is different. Any one else experiencing this?

    FYI this was a non issue on my Bold II/9700.

    Thanks in advance
    01-13-11 07:32 PM
  2. GavinCampbell's Avatar
    Saw this recently. Battery pull fixed it.

    If not, have you installed any apps recently?

    Posted from my CrackBerry at wapforums.crackberry.com
    01-13-11 08:48 PM
  3. mikadad's Avatar
    I do a battery pull every night with QuickPull. Not the answer. I'm not a noob here. Thanks tho.


    Saw this recently. Battery pull fixed it.

    If not, have you installed any apps recently?

    Posted from my CrackBerry at wapforums.crackberry.com
    Posted from my CrackBerry at wapforums.crackberry.com
    01-13-11 08:51 PM
  4. GavinCampbell's Avatar
    I personally rather do a physical pull and wait the 20 or so seconds instead of using quickpull but some say it makes no diff.

    Onto my other question. You install any other apps? I also saw this problem when I installed six tools (not sure if it was fixed in a newer version).

    Posted from my CrackBerry at wapforums.crackberry.com
    01-13-11 08:54 PM
  5. pbflash's Avatar
    I do a battery pull every night with QuickPull. Not the answer. I'm not a noob here. Thanks tho.
    Posted from my CrackBerry at wapforums.crackberry.com
    QP does not do a battery pull. It does a soft reset. Same thing as pressing alt+shift+delete.
    01-13-11 08:55 PM
  6. mikadad's Avatar
    Yes I am using 6tools. I am going to uninstall it and reboot to saee if that fixes it. Thanks. You rock!!
    I personally rather do a physical pull and wait the 20 or so seconds instead of using quickpull but some say it makes no diff.

    Onto my other question. You install any other apps? I also saw this problem when I installed six tools (not sure if it was fixed in a newer version).

    Posted from my CrackBerry at wapforums.crackberry.com
    Posted from my CrackBerry at wapforums.crackberry.com
    01-13-11 08:57 PM
  7. webmeister's Avatar
    I do a battery pull every night with QuickPull. Not the answer. I'm not a noob here. Thanks tho.
    Posted from my CrackBerry at wapforums.crackberry.com
    Might get a bit more help if you didn't come off so testy. Also a bit of info, (for example whether you're listening on a bluetooth headset or perhaps a third-part set of headphones) might be helpful.

    I've noticed a slight pause while I'm listening to tunes, but it always resumes.

    Posted from my CrackBerry at wapforums.crackberry.com
    01-13-11 08:57 PM
  8. mikadad's Avatar
    I have deleted 6tools and rebooted and everything works as it should now. I also emailed their tech support to see if there is a new version that addresses this issue. Didn't mean to come off testy, just wanted to avoid the obvious questions since I'm not a noob.
    As always the help on this site is amazing. Thanks all.

    Posted from my CrackBerry at wapforums.crackberry.com

    Posted from my CrackBerry at wapforums.crackberry.com
    01-13-11 09:12 PM
  9. Ecm's Avatar
    That didn't come off testy IMO. (Just a tad frusdtrated...)

    Posted from my CrackBerry at wapforums.crackberry.com
    01-13-11 10:36 PM
  10. Mark PPG's Avatar
    You can still use 6tools. Just turn off the slider sounds. I had this issue also, once I turned off all sounds in 6tools I had no further issues.
    01-13-11 11:03 PM
  11. amelia.s's Avatar
    *jumping into conversation*
    I have this problem too on my 9900, and now my 9810 too. At first I thought it's the third party headset I bought from Amazon, but it happened as well when I used my speakerphone. Soft reset doesn't do the trick sometime, hate when I have to do battery pull :|
    I don't have that 6tools on mine. My apps are just ordinary ones, me thinks.
    04-09-12 04:46 PM
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