1. miguel11691's Avatar
    I wiped my os and did a fresh install and now i cant get into my email set up to sync my contacts from google.. what should i do... im on 7.1.163 from verizon
    04-03-12 10:56 PM
  2. albee 1's Avatar
    Try logging into BB ID, if you do this all of your Email accounts should popup and ask for passwords.
    04-04-12 09:05 AM
  3. Shark007's Avatar
    That happened when I shrunk my OS with BBH-Tool

    After that happened, I stopped shrinking and never had problems

    If you had shrunk your OS prior to installing it then that's your problem
    04-04-12 09:41 AM
  4. cockerspaniel's Avatar
    i have the same problem as well! i haven't shrunk the OS. since the email setting is missed in my device, i can't do the password verification procedure. i can't sync the contacts and calendar to my gmail account.

    i called the services provider - Smartone in Hong Kong. they said they can only allow the BB users to set the email account through the web. thus, we are not able to set anything on the device. is it strange?

    i am just curious can we just load the email setting into the device?

    Sent from my BlackBerry 9900 using Tapatalk
    Last edited by cockerspaniel; 04-05-12 at 07:03 PM.
    04-04-12 10:43 PM
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