1. redantz's Avatar
    Hi all, i need some help with a small problem.

    I had a very critical conversation with a co-worker from my work berry and i need to save a transcript of the conversation.

    any help would be appreciated.

    11-11-10 02:33 PM
  2. mechanic_joe's Avatar
    In your BBM, click the BB menu key, scroll down to options, in options scroll down to 'save chat history' and select whatever medium you wish to store it to.

    BlackBerry gives a little warning, because its a very 'grey' legal area to save text conversations...
    11-11-10 02:37 PM
  3. Fubaz's Avatar
    Mechanic Joe is correct about the saving features.

    But please be advised, you should confirm with your co working that you are saving it for future use.
    11-11-10 02:39 PM
  4. DXBLouie's Avatar
    and once this chat history is saved.. is there a way to email it, or download it off the phone?
    i've only been able to view my history on BBM itself
    11-25-10 09:49 AM
  5. DXBLouie's Avatar
    i answered my own question...
    my device was set to save chat history to the media card..
    so i opened that on my computer (using the USB storage mode) and went to
    X:\BlackBerry\im\BlackBerry Messenger\
    inside here there's a folder with your pin code, and inside that is a folder named history

    you'll find a bunch of Comma Separated Files (CSV), basically excel sheets that you can open up in MS excel, each contact PIN is logged in one file

    hope this helps if anyone is curious
    11-25-10 10:10 AM