1. leslie2323's Avatar
    i JUST GOT THE TORCH BUT MY CARRIER IS T-MOBILE AND I CANT SEND OR RECEIVE PIC TEXT NOR CAN I SET UP MY BLACKBERRY MESSENGER. CAN ALL THIS B DONE EVENTHO T MOBILE DONT SUPPORT THIS PHONE????????
    03-08-11 10:44 PM
  2. ridesno159's Avatar
    Do you have a BlackBerry Data plan, and not a generic one?
    03-08-11 10:47 PM
  3. chrispipe's Avatar
    Maybe it's because you yell all the time. Try calming down, and attempting again. BBM is scared of loudtalkers.
    03-08-11 10:49 PM
  4. leslie2323's Avatar
    ooops sorry about the caps lol
    and yes i think i have the blackberry data plan, how do i know if i have that???
    03-08-11 10:56 PM
  5. chrispipe's Avatar
    can you set up an email account on your phone? aside from that, you could check online on your providers website (if you have an online account) or call them and double check that you have a blackberry data plan.
    03-08-11 11:09 PM
  6. leslie2323's Avatar
    I tried setting up an email account but it asked for an activation password and i dont have nor do i know what that is.
    03-08-11 11:20 PM
  7. pbflash's Avatar
    I tried setting up an email account but it asked for an activation password and i dont have nor do i know what that is.
    That's for enterprise activation. If you don't have the option to setup a personal email address you probably don't have a blackberry data plan.
    leslie2323 likes this.
    03-08-11 11:22 PM
  8. chrispipe's Avatar
    That's for enterprise activation. If you don't have the option to setup a personal email address you probably don't have a blackberry data plan.
    ^--Bingo. Call your provider or switch your plan online from their website to a suitable Blackberry Data/Social Networking plan to gain access to BBM, e-mail, and MMS.
    leslie2323 likes this.
    03-08-11 11:26 PM
  9. leslie2323's Avatar
    Thank u both, im on hold with t-mobile right now. let me see what they say but i remember earlier when i did call to get a web plan she asked for the #'s on the box to register my phone. does that help????
    03-08-11 11:30 PM
  10. chrispipe's Avatar
    Not really. They can actually apply any data plan to your blackberry and it will work, you just wont get any blackberry features. I've seen this happen to multiple people, even INSTORE when they WERE BUYING A BRAND NEW BLACKBERRY ON A NEW LINE. Some of these reps, indescribably brainless. Guess why they get paid the big bucks, eh?
    03-08-11 11:32 PM
  11. leslie2323's Avatar
    He said I do have a blackberry plan but all of a sudden the coverage is out at my area and that i need to call back tomorrow, hmmmmmmmm how convenient and its time for him to get off work.
    03-08-11 11:59 PM
  12. chrispipe's Avatar
    What area is that? I'll check your coverage lol
    03-09-11 12:05 AM
  13. leslie2323's Avatar
    santa clarita area
    03-09-11 12:29 AM
  14. chrispipe's Avatar
    Looks like december was the last outage there. I think you've been played.
    03-09-11 12:31 AM
  15. leslie2323's Avatar
    yeah i figured he was trying to get out the office and into his house lol
    03-09-11 01:55 AM
  16. leslie2323's Avatar
    ok i got it fixed u guys, thanks again for all ur help
    03-09-11 10:34 PM
  17. chrispipe's Avatar
    glad to assist! enjoy!
    03-10-11 12:33 AM
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