1. Jaybee8's Avatar
    Upgraded my bf's 9630 and it wiped BBM and all contacts..please tell me there's a way to restore! Any ideas?

    HELP PLS!!

    Posted from my CrackBerry at wapforums.crackberry.com
    Last edited by Jaybee8; 02-28-10 at 11:13 PM.
    02-28-10 10:19 PM
  2. Krypto's Avatar
    First of all, reinstall BBM by going to http://www.blackberry.com/messenger. That's the first step.

    Then, go to the Desktop Manager and go to Backup/Restore. Select the Advanced option. From the drop down menu above the left section, select to open a file. If you created a manual backup, you can simply navigate to that backup. If you didn't create a manual backup, check in your Documents folder. There should be an autobackup file there (look for the .ipd file extension). Open this file, then scroll down the list of entries to the BlackBerry Messenger option, highlight it and click the arrow to transfer it to your phone.

    That's it!
    02-28-10 11:57 PM
  3. Jaybee8's Avatar
    Sorry for the late reply..thanks a lot for the detailed instructions..worked like a charm and the bf is elated to have his contacts back!

    Posted from my CrackBerry at wapforums.crackberry.com
    03-05-10 03:16 PM
  4. Krypto's Avatar
    Excellent, glad to hear!
    03-05-10 03:47 PM